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Push lifecycle

Push activity has different states depending on the information and date times provided:

  • Active: Push campaigns that are currently on course to being delivered to the selected users.

  • Scheduled: Push campaigns that are scheduled for the future. A scheduled feed will automatically be sent when the defined campaign period starts. When a scheduled push are sent to delivered, it will move to Sent tab.

  • Draft: Push campaigns that are still work in progress. Draft campaigns will remain as drafts until admin user decide to schedule or send the push.

  • Expired: Push campaigns that have been delivered to the selected users.

  • Failed: Push campaigns that have encountered issues when being delivered to the selected users.

1. Draft

  • Create a draft:
    • Requirements: a push activity can be created as a draft if the following minimum fields are provided:
      • Title
    • How to save a draft:
      • Click the Save as draft button. The button will be available after the minimum fields are provided.
      • Until all required information is provided Save as draft and Cancel are the only options
  • Publish a draft:
    • A draft activity can be found under Draft tab
    • A draft can be published when has all required fields completed and all inputs valid
    • A draft is published after pressing Schedule or Send button depending on the start date. If the start date is in the future, the push activity will be scheduled, otherwise will be directly send to the configured members with subscribed devices.
      • A draft can be updated by pressing again Save as draft button
  • Delete Draft

    • Delete draft by opening the draft push and pressing Delete button or by opening the menu on the push line and selecting Delete

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2. Scheduled

  • Requirements: All required fields must be completed.

  • Once all required data is provided, the push activity can be scheduled.

    • A push activity can be directly scheduled without being created as draft first by pressing Schedule button. A pop-up will appear to confirm that the activity should be indeed scheduled with the starting date time configured.

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    • A scheduled push activity can be updated, deleted or changed to draft state.
    • When the availability period is reached, the activity goes to active state.

3. Published

  • Requirements: All required fields must be completed.

  • Once all required data is provided, the push activity can be published.

    • A push activity can be directly published without being created as draft first by pressing Send button. A pop-up will appear to confirm that the notifications should be indeed sent.

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  • A published push activity cannot be updated or deleted